Service Updates
At Ashley Craig UK, we are constantly striving to provide our esteemed clientele – the dedicated guardians of show dogs – with not just unparalleled grooming products but also an effortless shopping experience. Today, we’re excited to share two significant updates aimed at improving your interactions with us.
Streamlining Deliveries with Royal Mail
Firstly, we acknowledge and deeply apologize for the recent delays in delivery. Your preparation for shows and the care of your champions should encounter no delays caused by us. After careful consideration and in response to the challenges faced with Evri, we’re transitioning our delivery services to Royal Mail for all orders within the UK. This change is effective immediately, ensuring your orders arrive more reliably and swiftly. We’re confident that this shift to Royal Mail will enhance your overall satisfaction and keep your show dogs looking their best, without the wait.
Seamless Payments via PayPal
Secondly, we’re thrilled to announce a trial upgrade to our payment system. In response to your valuable feedback, we’ve temporarily moved away from our previous payment gateway and embraced PayPal, a globally trusted and widely preferred payment service. This trial period is part of our commitment to explore solutions that make your checkout process as smooth as possible. Importantly, you do not need a PayPal account to make purchases. PayPal allows you to pay securely with your credit card, providing you with flexibility and peace of mind. Please note that due to PayPal’s fees, a nominal payment fee will be added to each transaction to ensure all costs are transparent and clearly communicated at checkout. This trial will continue seamlessly as long as there are no significant issues, aligning with our commitment to offering you a hassle-free shopping experience.